【Ruins】

Journey Series
Bronzite 6mm
Picture stones 4/8mm
Stainless steel:Combination of multiple sizes
Chain Length:55cm
Charm:S925 Sterling Silver Rhinoceros Pendant
Buckle：Toggle

Package Content：
1 x Necklace
1 x GUXI gift box

Shipping Fees

1. Standard Shipping:
• Free shipping for orders over $59.
• A standard shipping fee of $7 applies to orders below $59.
2. Express Shipping:
• Faster express delivery is available for an additional logistics fee starting at $15.

Shipping Times

1. Standard Shipping: Estimated delivery within 10-15 business days.
2. Express Shipping: Estimated delivery within 3-8 business days.

Taxes & Import Duties

• The prices shown on our website generally include import duties. No additional taxes or duties are collected for most regions.
• Please note that customs policies vary, and any additional fees imposed by the destination country must be paid by the customer.

Need help? Our customer service team is ready to assist with urgent inquiries and delivery questions.

Return Policy:

You may return new, unopened items within 30 days for a full refund. Please note that custom products, sale items, and gift cards are not eligible for returns.

Shipping Refunds:

If the return is due to an error on our part or a defective product, we will cover the shipping costs.

Refund Processing:

Refunds are typically processed within four weeks from the date the return is shipped.

How to Initiate a Return:

Contact Guxi Customer Service:

Email us at service@guxi.club with your order number, full name, the reason for your return, and at least two photos of the product's condition.

Returns will only be processed after mutual agreement and confirmation via email.

Follow the instructions we provide for shipping the item back.

Please note: Returns without prior approval will not be accepted.