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【Desert Veil】
The necklace is primarily made of obsidian and tiger's eye. Obsidian is a natural barrier against evil, symbolizing steadfast protection and the power to dispel gloom. Tiger's eye represents courage and sharp insight, awakening the wearer’s inner fighting spirit and granting them the boldness to make decisive choices in the face of adversity. The central square starburst spacer bead of the necklace is like a mysterious fragment fallen from ancient star maps into the human world. Its corners are gently rounded, and the surface is engraved with delicate hexagram patterns, as if carrying the ancient energies of heaven and earth. When slightly rotated, the flowing luster resembles the eternal flame in a star chart that never dies. The necklace as a whole incorporates punk retro elements, symbolizing that even in darkness, the wearer can rely on the guidance of the starburst to break through layers of fog and welcome the dawn's first light.
DETAIL
SHIPPING
Shipping Fees
1. Standard Shipping:
• Free shipping for orders over $59.
• A standard shipping fee of $7 applies to orders below $59.
2. Express Shipping:
• Faster express delivery is available for an additional logistics fee starting at $15.
Shipping Times
1. Standard Shipping: Estimated delivery within 10-15 business days.
2. Express Shipping: Estimated delivery within 3-8 business days.
Taxes & Import Duties
• The prices shown on our website generally include import duties. No additional taxes or duties are collected for most regions.
• Please note that customs policies vary, and any additional fees imposed by the destination country must be paid by the customer.
Need help? Our customer service team is ready to assist with urgent inquiries and delivery questions.
RETURN & EXCHANGE
Return Policy:
You may return new, unopened items within 30 days for a full refund. Please note that custom products, sale items, and gift cards are not eligible for returns.
Shipping Refunds:
If the return is due to an error on our part or a defective product, we will cover the shipping costs.
Refund Processing:
Refunds are typically processed within four weeks from the date the return is shipped.
How to Initiate a Return:
Contact Guxi Customer Service:
Email us at service@guxi.club with your order number, full name, the reason for your return, and at least two photos of the product's condition.
Returns will only be processed after mutual agreement and confirmation via email.
Follow the instructions we provide for shipping the item back.
Please note: Returns without prior approval will not be accepted.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Enjoy complimentary worldwide delivery on orders over $59.
FAQ’s
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We have tried to answer the most common questions.
Customer Service Hours
We aim to respond to all inquiries within 1-2 working days. If you haven't received a response, please check your spam folder or contact our online support.
Contact Us
For information regarding the status of an order, returns, exchanges, warranty, and or shipping. Please feel free to contact via Email.Email: service@guxi.club