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【Waning Moon】
These two bracelets choose obsidian, golden obsidian and red phantom quartz as their main materials. Among them, obsidian symbolizes protection and can help defend against negative energies; golden obsidian implies attracting wealth and can bring wealth and good luck to wearers; red phantom quartz contains vitality and helps wearers' lives thrive.
The bracelets as a whole are designed with natural elements as the core, using simple and smooth lines that fit the wrists perfectly. They are not only ornaments but also can bring the beauty of nature and harmony to wearers and add unique pleasures to their lives.
DETAIL
SHIPPING
Shipping Fees
1. Standard Shipping:
• Free shipping for orders over $59.
• A standard shipping fee of $7 applies to orders below $59.
2. Express Shipping:
• Faster express delivery is available for an additional logistics fee starting at $15.
Shipping Times
1. Standard Shipping: Estimated delivery within 10-15 business days.
2. Express Shipping: Estimated delivery within 3-8 business days.
Taxes & Import Duties
• The prices shown on our website generally include import duties. No additional taxes or duties are collected for most regions.
• Please note that customs policies vary, and any additional fees imposed by the destination country must be paid by the customer.
Need help? Our customer service team is ready to assist with urgent inquiries and delivery questions.
RETURN & EXCHANGE
Return Policy:
You may return new, unopened items within 30 days for a full refund. Please note that custom products, sale items, and gift cards are not eligible for returns.
Shipping Refunds:
If the return is due to an error on our part or a defective product, we will cover the shipping costs.
Refund Processing:
Refunds are typically processed within four weeks from the date the return is shipped.
How to Initiate a Return:
Contact Guxi Customer Service:
Email us at service@guxi.club with your order number, full name, the reason for your return, and at least two photos of the product's condition.
Returns will only be processed after mutual agreement and confirmation via email.
Follow the instructions we provide for shipping the item back.
Please note: Returns without prior approval will not be accepted.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Enjoy complimentary worldwide delivery on orders over $59.
FAQ’s
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Customer Service Hours
We aim to respond to all inquiries within 1-2 working days. If you haven't received a response, please check your spam folder or contact our online support.
Contact Us
For information regarding the status of an order, returns, exchanges, warranty, and or shipping. Please feel free to contact via Email.Email: service@guxi.club